Privacy Policy

Fee Release respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Our primary purpose for using your data is to provide your business with a bespoke Credit or Short Term loan via our designated lending partners.



This privacy notice aims to give you information on how Fee Release collects and processes personal data through this website, and including any further data you may provide through this website or via email.


Fee Release is the controller and responsible for your personal data (also referred to as “we”, “us” or “our” in this privacy notice). 


Full name of legal entity: Fee Release Limited

Email address:

Postal address: Floors 18 & 19, 100 Bishopsgate, London, EC2N 4AG, United Kingdom

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, in the first instance ask that you contact Fee Release directly so that we have an opportunity to deal with your concerns before you approach the ICO.


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer personal data about you which we have grouped together as follows:

  • Usage – Could include your information about how you use our website, products and services.
  • Marketing and Communications – Could include your preferences in receiving marketing from us and your communication preferences.
  • Identity – Could include your first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Financial – Could include your bank details, credit information and personal financial status relating to your use of Fee Release products.
  • Documentation – Could include your personal identity or verification documents you may send us to complete a proposal.
  • Contact– Could include your billing address, delivery address where applicable, email address and telephone numbers.
  • Public – Could include data from Companies House and other publicly available information about you and/or your business.
  • Technical – Could include your internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website. 


We use different methods to collect data from and about you via the applications processes you use on our website, this will include data by way of

  • Completing one of our registration/application forms.
  • Contacting us through the website or other means.
  • Any other form of contact you make with Fee Release and via our website.
  • Any other form of contact you make with Fee Release and via a promotion, survey, feedback or complaint. 
  • Third parties or publicly available sources  


We will only likely use your personal data in the following circumstances and only when the law allows us to.

  • Where we need to complete or approve the contract that we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.
  • Fee Release marketing, campaigns and notices as well as any marketing via our partners that we feel is relevant to the Fee Release products you’ve used.


 We may have to share your personal data with the parties set out below for the purposes of your application via Fee Release and we require all third parties who process on our behalf to respect the security of your personal data and to treat it in accordance with nature of your credit transaction and in accordance with local law

  • Third party lenders/financial institutions, including but not limited to; associates and other brokers


We have in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we use or may choose to use third parties to store and protect this data.

Access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data for business purposes, and they are subject to a duty of confidentiality.

Should we need to, then we will notify you and any applicable regulator of a data breach where we are legally required to do so.


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

 To determine the appropriate retention period for all data, we consider the amount, nature, sensitivity, the potential risk or harm from unauthorised use or disclosure and details of retention periods for different aspects of your data are available upon request from us via 


You will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

To enable access to data, we will need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that data is not disclosed to any person who has no right to receive it.

Any such requests will usually be responded to within 28 days. Occasionally it may take us longer than this in which case we will notify you and keep you updated. 


Fee Release Limited is registered in England and Wales, company number 12451560. Registered office address is 18th & 19th Floors, 100 Bishopsgate, London, EC2N 4AG.